IT System Specialist
Kuala Lumpur Office, Kuala Lumpur Office
SBM Offshore believes the oceans will provide the world with safe, sustainable and affordable energy for generations to come. We share our experience to make it happen. Take part in a world-class, diverse, and talented team committed to responsible business conduct and see where the future takes you. #ENERGYCOMMITTED
Role Purpose
The IT System Specialist is accountable for applying the discipline knowledge and to act as its true partner to specific stakeholders. You are responsible for supporting them to deliver their key messages and executing the respective plan across the organization in alignment with the Group IT strategic and/or operational priorities.
You advise within your area of expertise and you are to remain at the forefront of developments to identify innovative methods to carry out assigned tasks that will increase the overall quality and efficiency.
In order to support, govern and contribute to a fully integrated and aligned IT Strategy across the SBM organization, you are to:
- Liaise, work together with- and advise your colleagues within different RC’s and disciplines;
- Execute the processes and best practices necessary to work according to the direction and Strategy of Group IT (and make suggestions for improvement if required);
- Initiate actions, preparing materials/ presentations and suggestions for the Group
- Department Manager/ Group IT Director to align with the Management Board with regards to specific projects;
- Support the Service Delivery team in solving complex problems.
In order to ensure knowledge sharing and creating awareness amongst the IT community on your respective specialism, you are to:
- Keep the IT community informed on any new initiatives and decisions taken that might have an impact on day-to-day business;
- Participate in project meetings;
- Ensure a cross functional alignment to minimize down-time within the overall IT landscape
In order to ensure that you understand and manage your stakeholders and their requirements as well as having assigned activities completed successfully, you are to:
- Understand, plan and deliver assigned tasks with accuracy to meet stakeholders needs in a timely manner;
- Identify areas requiring more detailed instructions and clarify as necessary with stakeholders to ensure no surprises;
- Complete tasks in compliance with applicable standards and work procedures;
- Identify areas for potential issues and proactively communicate with stakeholders to resolve issues, share information and provide guidance as required;
- Seek clarification or guidance as soon as difficulties arise and recommend alternative solutions;
- Perform thorough self-check of all solutions prior to release for use by stakeholders;
- Properly plan work to allow adequate time for stakeholder feedback and adjustments to ensure intended functionality;
- Network with stakeholders to serve as a source of support in executing project deliverables; ensure proactive two-way communication
- Produce consistent/organized instructions in a well-structured format to convey required information to stakeholders
Role Requirements
- Minimum 6 years’ experience in System Specialist role;
- Mandatory specialist experience in implementing and maintaining VMware ESX environments with a deep knowledge of the various mechanisms associated (HA, Virtual networking, version upgrade, migration …);
- Mandatory specialist experience in implementing and maintaining MS Exchange environments;
- Mandatory specialist experience in implementing and maintaining Windows Server environment up to Windows 2016 with in depth knowledge of Active Directory, Group Policies and DNS;
- Good knowledge in implementing and maintaining Citrix environment highly desired;
- Basic knowledge of networking is a plus;
- Attitude required are to be energetic, motivated, self-learner and to manage complexity;
- Possesses own transport and able to travel overseas when required;
- Required to work after office hours or on weekends when necessary;